Payment Policy
Welcome to mobilecasez.com! This Payment Policy outlines the methods of payment we accept, and important terms regarding the use of coupons and cash on delivery options.
Accepted Payment Methods
We offer our customers multiple secure and convenient payment options for a seamless shopping experience:
1. Online Payments
We accept prepaid payments through the following trusted and secure payment gateways:
- Razorpay
- PhonePe
You can complete your purchase using a variety of payment modes supported by these gateways, including:
- UPI (Unified Payments Interface)
- Debit Cards
- Credit Cards
- Net Banking
- Wallets
2. Cash on Delivery (COD)
We also offer Cash on Delivery as a payment option for customers who prefer to pay at the time of delivery. Please note that COD availability may vary based on your delivery pin code.
Coupon Code Usage
- Coupons and promotional codes offered by mobilecasez.com are valid only on prepaid orders made through Razorpay or PhonePe.
- Coupons are not applicable on COD orders.
- Only one coupon code can be used per order. Terms may vary depending on the promotion.
Payment Security
Your payment security is our top priority. All transactions made on mobilecasez.com through Razorpay and PhonePe are encrypted and securely processed. We do not store any of your payment information on our servers.
Order Confirmation
Once your payment is successfully completed, you will receive an order confirmation via email and WhatsApp. In the case of COD orders, confirmation will also be shared to your registered contact details.
Issues with Payment?
If you experience any issues during the payment process or your payment fails but money is debited from your account:
- Please wait 30 minutes as the transaction may automatically reconcile.
- If unresolved, contact our support team with your payment reference ID.
Support Contact:
Business Name: zSellr Pvt. Ltd.
Website Name: mobileCasez
Phone: +91-9820210523
Email: info@mobilecasez.com
Address: 1572, Sector 15 Part 2, Gurugram, Haryana 122001, India
GST No: 06AABCZ9313M1ZX
Operating Hours: Open 7 days a week, Open 24 hours
Response Hour: We aim to respond within 24 to 48 hours.
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Thank you for shopping with mobilecasez.com! We are committed to providing a safe and smooth payment experience.