At mobileCasez, your privacy matters a lot to us. This Privacy Policy explains how we gather, use, and secure your personal information when you browse or make a purchase on our website.
1. Information We Gather
When you browse MobileCasez.com, we gather some information, including:
- Personal Details: Name, email address, phone number, and shipping address when you order.
- Payment Information: Processed securely using trusted third-party payment platforms. Your card or bank information is not saved.
- Device Information: IP address, browser type, exit/ referral pages, and cookies for your browsing experience.
- Order History: Purchased products, spending amount, and transaction dates for customer support and analysis.
2. How We Use Your Information
We use the information gathered for:
Processing and fulfilling orders.
Contacting you about your purchases, questions, or updates.
Offer customer support and manage returns or replacements.
Enhance our website experience and tailor content.
Meet legal obligations and avoid fraud.
3. Sharing Your Information
We don't sell or rent out your personal information. But we may pass on your information to trusted third parties to:
Complete and ship your orders (e.g., shipping companies).
Process payments (e.g., payment gateways like Razorpay, PhonePe).
Analyze website performance using services like Google Analytics.
For any legal documents or to defend our rights.
4. Cookies and Tracking Technologies
Cookies are utilized to enhance your browsing experience, gain insight into user behavior, and provide targeted advertising. You can use your browser settings to disable cookies, though it may have an impact on website functionality.
5. Data Security
We use industry-standard security protocols to secure your personal information. But no internet-based transmission is 100% secure, so we cannot ensure complete security.
6. Your Rights
You are entitled to:
Access personal data we store about you.
Request deletion or corrections of your data.
Opt-out of marketing communications.
To make a request to exercise your rights, please contact us at info@mobilecasez.com.
7. Replacement Policy
We have a 7-Day Replacement Only policy:
Replacements are only offered for damaged or defective products.
Customers need to make a request within 7 days of delivery by emailing or WhatsApping us.
Products should be unused, in original packaging, and have proof of purchase.
We can inspect and approve/reject the replacement request at our discretion.
For further information, please refer to our Replacement Policy page or contact our support team.
8. Changes to This Policy
We can modify this Privacy Policy periodically. Changes will be displayed on this page with a new effective date.
9. Contact Us
If you have questions about this Privacy Policy or our practices, please email us at: info@mobilecasez.com
Business Name: zSellr Pvt. Ltd.
Website Name: mobileCasez
Phone: +91-9820210523
Email: info@mobilecasez.com
Address: 1572, Sector 15 Part 2, Gurugram, Haryana 122001, India
GST No: 06AABCZ9313M1ZX
Operating Hours: Open 7 days a week, Open 24 hours
Response Hour: We aim to respond within 24 to 48 hours.
Connect with Us on Social Media:
