Shipping Policy
Thank you for choosing mobilecasez.com! This Shipping Policy outlines the details regarding the shipment of your orders within India.
Shipping Destinations
We currently offer shipping services exclusively within India.
Shipping Costs
We are pleased to offer free shipping on all orders placed on mobilecasez.com, regardless of the order value or destination within India.
Order Processing Time
Once your order is placed and payment is confirmed, we strive to process and prepare it for shipment within 1-2 business days (Monday to Saturday, excluding public holidays). Please note that processing time is separate from the shipping time.
Transit Time
Once shipped, delivery within India usually takes 3–5 business days.
Total Delivery Time
The total delivery time is 4-7 business days. Please understand that delivery times may vary slightly depending on the exact location within India and any unforeseen circumstances that may affect courier services.
Order cutoff time
5:00 PM (GMT+05:30) India Standard Time (Kolkata)
Shipping Methods
To ensure your orders reach you quickly and reliably, we utilize Shiprocket as our shipping partner. Shiprocket integrates with various reputable express shipping couriers, including but not limited to:
- BlueDart
- Delhivery
- Other reliable express shipping providers
The specific courier for your order will be selected based on factors such as the destination pin code and the best available service for efficient delivery.
Order Tracking
Once your order has been dispatched from our warehouse, tracking details will be automatically shared with you via WhatsApp through Shiprocket. This will allow you to monitor the progress of your shipment and know its estimated delivery time. Please ensure that the mobile number you provided during checkout is active on WhatsApp to receive these updates.
Shipping Restrictions
While we aim to deliver to most locations within India, there might be specific pin codes or remote areas where delivery may take longer than the estimated timeframe or may not be feasible. If you encounter any issues during checkout related to your shipping address, please contact our customer support team for assistance.
Contact Us
If you have any questions or concerns regarding our Shipping Policy or the shipment of your order, please do not hesitate to contact us:
Business Name: zSellr (OPC) Pvt. Ltd.
Website Name: mobileCasez
Phone: +91-9820210523
Email: info@mobilecasez.com
Address: 1572, Sector 15 Part 2, Gurugram, Haryana 122001, India
GST No: 06AABCZ9313M1ZX
Operating Hours: Open 7 days a week, Open 24 hours
Response Hour: We aim to respond within 24 to 48 hours.
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